FAQ
These are the most common questions from agents using REmomentum. Review these anytime you feel stuck or need clarity.
Do I need a CRM or dialer?
No. You can work directly from the REmomentum client portal. The Call tab gives you verified phone numbers, the Email tab gives you deliverability-checked emails, and the Mail tab gives you addresses. Everything is already ready-to-use.
Can I sync these leads directly into my CRM?
Yes. If you’re on the Growth tier or higher, we can sync your leads directly into leading CRMs like Follow Up Boss, Lofty, BoldTrail, and others. Just email [email protected] and we’ll set you up.
For brokerages or teams using a unique platform, we also offer custom CRM integrations on a case-by-case basis. Reach out and we’ll explore the best setup for you.
Should I use all emails or just the Verified Emails?
Only use the Verified Emails column in the portal. These are validated to prevent bounces and keep your account reputation healthy. Avoid wasting time on unverified emails.
How many emails can I send per day?
We recommend no more than 30–50 emails per day using the same script. This ensures your messages continue landing in the primary inbox. If you need to scale higher, use variations of scripts and stagger your sending.
What do I do if a lead doesn’t answer?
Switch channels and log the outcome. For example:
If calls don’t connect → send an email.
If emails aren’t answered → try a call.
After 3–4 touches, move them into a weekly Nurture sequence.
What if someone asks, “How did you get my number?”
Stay calm and natural. Response: “I work with homeowners and buyers in [Area]. My system flagged you as someone who might be considering a move. If now’s not the right time, that’s totally fine — but would you like me to send you a quick plan for later?”
What if they say, “I’m not interested”?
Don’t force it. Thank them, then pivot to a referral ask: “Got it — thanks for letting me know. By chance, do you know anyone nearby who might be thinking of making a move? I’d really appreciate the heads-up.”
What if they’re already working with an agent?
Respect it. Log the outcome as Working With Agent and move on. You can lightly offer: “Makes sense — if anything changes, would you like me to send over a one-page plan so you have it ready?”
How many times should I follow up before moving to nurture?
Make 4 solid attempts in the first 5 days (mix of calls and emails). After that, move them into Nurture (weekly touches, monthly proof emails).
What outcomes should I log?
Always select the right Outcome from the (…) menu in your portal:
Warm Reply (No Appt Yet)
Appointment Booked
No Reply (Voicemail/SMS)
Interested – Follow Up Needed
Do Not Call / Opt-Out
Explicit No
Working With Agent
Incorrect Contact Info
Listing Agreement Signed
Under Contract
Deal Closed
Not Yet Contacted
This keeps your portal clean and shows you the next best action.
What if I don’t have a calendar link?
Keep it simple. Just ask: “Would mornings or afternoons work better?” Once they choose, confirm the appointment by text or email.
Do these leads really work?
Yes. These are cold leads, but they’re intent-based — meaning they’ve been flagged for online behavior that suggests they’re considering a move. Agents who follow the sprint, use the scripts, and stay consistent convert these into real appointments and listings.
Next Step
Now that you’ve completed the FAQ, go back to your All Leads tab in the client portal and start putting this into practice. Every lead has potential — the key is consistent action.
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